
Program Goals & Competencies
AAS in Medical Assisting
Competencies will be met at the level appropriate to the credential.
Students should prepare for twenty-first century challenges by gaining:
- Knowledge of human cultures and the physical and natural worlds through study in the sciences and mathematics, social sciences, humanities, languages, and the arts.
- Intellectual and practical skills, including
- Inquiry and analysis
- Critical and creative thinking
- Written and oral communication
- Quantitative literacy
- Information literacy
- Teamwork and problem solving
- Personal and social responsibility, including
- Civic knowledge and engagement (local and global)
- Intercultural knowledge and competence
- Ethical reasoning and action
- Foundations and skills for lifelong learning
- Integrative and applied learning, including synthesis and advanced accomplishment across general and specialized skills.
- Display an awareness of the role, rights, responsibilities and functions of the Medical Assistant through awareness of personal, professional and interpersonal relationships; psychological concepts; medical ethics and laws; and communication techniques.
- Process insurance forms and code for the medical office using ICD and CPT coding, and HCPCS systems.
- Communicate effectively with patients and co-workers, process mail and office correspondence, file, schedule patient appointments, process medical records and perform proper telephone technique.
- Perform duties consistent with the medical office environment including fee collection, banking procedures, bookkeeping, payroll management and hospital admission procedures.
- Apply computer concepts to the medical office including set-up and maintenance of medical records, scheduling of appointments, bill generation, and insurance form preparation.
- Operate and care for a computerized workstation including proofreading, editing, word division, capitalization and punctuation to produce professional letters and medical documents.
- Demonstrate professionalism through verbal, non-verbal, and written communication.
- Perform computer applications for word processing and database management.
- Apply the principles and techniques of medical asepsis, infection control, vital signs, and assisting with the patient physical exam.
- Apply Standard Precautions for health maintenance, infection control and personal safety.
- Apply proper procedures for disinfection, sterilization and sanitization of medical instruments and equipment used for patient examination, minor surgical procedures, diagnostic procedures and treatments.
- Perform mathematical skills including conversion measurements for medications, percentage calculations, body measurement conversions and office accounting procedures.
- Interpret the role and responsibilities of the health care professional in applying drug therapies.
- Prepare and administer medications as required.
- Demonstrate an understanding of the structure and function of body systems and organs.
- Define the role of body systems in maintaining homeostasis.
- Analyze and interpret disease processes including etiology, signs and symptoms, diagnosis, treatment, prognosis and prevention.
- Demonstrate an understanding of basic human needs for health maintenance.
- Educate patients in disease prevention strategies.
- Perform basic laboratory tests including urinalysis, hematology, hemostasis, chemistry and microbiology.
- Apply proper technique for collection, handling and processing of body fluids including blood, urine, and cultures.
- Document laboratory tests, record results accurately and perform quality control as required.
- Perform First Aid and CPR according to standardized procedures of the American Red Cross, National Safety Council, or the American Heart Association.
- Interpret and apply medical terminology.
- Interact with patients, peers and medical staff in a professional manner.
Diploma in Medical Assisting
Competencies will be met at the level appropriate to the credential.
Students should prepare for twenty-first century challenges by gaining:
- Knowledge of human cultures and the physical and natural worlds through study in the sciences and mathematics, social sciences, humanities, languages, and the arts.
- Intellectual and practical skills, including
- Inquiry and analysis
- Critical and creative thinking
- Written and oral communication
- Quantitative literacy
- Information literacy
- Teamwork and problem solving
- Personal and social responsibility, including
- Civic knowledge and engagement (local and global)
- Intercultural knowledge and competence
- Ethical reasoning and action
- Foundations and skills for lifelong learning
- Integrative and applied learning, including synthesis and advanced accomplishment across general and specialized skills.
- Display an awareness of the role, rights, responsibilities and functions of the Medical Assistant through awareness of personal, professional and interpersonal relationships; psychological concepts; medical ethics and laws; and communication techniques.
- Process insurance forms and code for the medical office using ICD and CPT coding, and HCPCS systems.
- Communicate effectively with patients and co-workers, process mail and office correspondence, file, schedule patient appointments, process medical records and perform proper telephone technique.
- Perform duties consistent with the medical office environment including fee collection, banking procedures, bookkeeping, payroll management and hospital admission procedures.
- Apply computer concepts to the medical office including set-up and maintenance of medical records, scheduling of appointments, bill generation, and insurance form preparation.
- Operate and care for a computerized workstation including proofreading, editing, word division, capitalization and punctuation to produce professional letters and medical documents.
- Demonstrate professionalism through verbal, non-verbal, and written communication.
- Perform computer applications for word processing and database management.
- Apply the principles and techniques of medical asepsis, infection control, vital signs, and assisting with the patient physical exam.
- Apply Standard Precautions for health maintenance, infection control and personal safety.
- Apply proper procedures for disinfection, sterilization and sanitization of medical instruments and equipment used for patient examination, minor surgical procedures, diagnostic procedures and treatments.
- Perform mathematical skills including conversion measurements for medications, percentage calculations, body measurement conversions and office accounting procedures.
- Interpret the role and responsibilities of the health care professional in applying drug therapies.
- Prepare and administer medications as required.
- Demonstrate an understanding of the structure and function of body systems and organs.
- Define the role of body systems in maintaining homeostasis.
- Analyze and interpret disease processes including etiology, signs and symptoms, diagnosis, treatment, prognosis and prevention.
- Demonstrate an understanding of basic human needs for health maintenance.
- Educate patients in disease prevention strategies.
- Perform basic laboratory tests including urinalysis, hematology, hemostasis, chemistry and microbiology.
- Apply proper technique for collection, handling and processing of body fluids including blood, urine, and cultures.
- Document laboratory tests, record results accurately and perform quality control as required.
- Perform First Aid and CPR according to standardized procedures of the American Red Cross, National Safety Council, or the American Heart Association.
- Interpret and apply medical terminology.
- Interact with patients, peers and medical staff in a professional manner.
Certificates
- Explain the role, rights, responsibilities and functions of the Medical Assistant through awareness of personal, professional and interpersonal relationships, psychological concepts; medical ethics and laws; and communication techniques.
- Demonstrate effective communication with patients and co-workers, process mail and office correspondence, file, schedule patient appointments, process medical records and perform proper telephone technique.
- Perform duties consistent with the medical office environment including fee collection, banking procedures, bookkeeping, payroll management and hospital admission procedures.
- Apply computer concepts to the medical office including set-up and maintenance of medical records, scheduling of appointments, bill generation, and insurance form preparation.
- Operate and care for a computerized workstation including proofreading, editing, word division, capitalization and punctuation to produce professional letters and medical documents.
- Apply professional communication.
- Perform computer applications for word processing and database management.
- Explain and apply medical terminology.
- Interact with patients, peers and medical staff in a professional manner.
- Explain the role, rights, responsibilities and functions of the Medical Assistant through awareness of personal, professional and interpersonal relationships, psychological concepts; medical ethics and laws; and communication techniques.
- Process insurance forms and code for the medical office using ICD and CPT coding, and HCPCS systems.
- Demonstrate effective communication with patients and co-workers, process mail and office correspondence, file, schedule patient appointments, process medical records and perform proper telephone technique.
- Perform duties consistent with the medical office environment including fee collection, banking procedures, bookkeeping, payroll management and hospital admission procedures.
- Apply computer concepts to the medical office including set-up and maintenance of medical records, scheduling of appointments, bill generation, and insurance form preparation.
- Operate and care for a computerized workstation including proofreading, editing, word division, capitalization and punctuation to produce professional letters and medical documents.
- Apply professional communication.
- Perform computer applications for word processing and database management.
- Demonstrate an understanding of the structure and function of body systems and organs.
- Define the role of body systems in maintaining homeostasis.
- Explain and apply medical terminology.
- Interact with patients, peers and medical staff in a professional manner.
- Apply the principles and techniques of medical asepsis, infection control, vital signs, and assisting with the patient physical exam.
- Apply Standard Precautions for health maintenance, infection control and personal safety.
- Apply proper procedures for disinfection, sterilization and sanitization of medical instruments and equipment used for patient examination, minor surgical procedures, diagnostic procedures and treatments.
- Demonstrate an understanding of the structure and function of body systems and organs.
- Perform First Aid and CPR according to standardized procedures of the American Red Cross, National Safety Council, or the American Heart Association.
- Explain and apply medical terminology.
- Interact with patients, peers and medical staff in a professional manner.
- Perform basic lead placement on the adult, pediatric, and neonatal patient.
- Practice medical ethics.
- Demonstrate professionalism.
- Follow established clinical laboratory safety guidelines.
- Demonstrate effective written and oral communication with supervisors, peers, physicians and patients.
- Demonstrate an awareness of ethical considerations in making value choices.
- Demonstrate an awareness of quality assurance.
- Perform routine capillary and venipuncture procedures.
- Describe and identify body systems as related to the performance of phlebotomy.