Master Competency Checklist

I. Anatomy & Physiology Competencies
I. Anatomy & Physiology	Course	Grade	Pass	Date	Inst.
I.P.1. Measure and record:
a. blood pressure	140
b. temperature	140
c. pulse	140
d. respirations	140
e. height	140
f. weight	140
g. length (infant)	140
h. head circumference (infant)	140
i. pulse oximetry	140
I.P.2. Perform:
a. electrocardiography	240
b. venipuncture	120
c. capillary puncture	120
d. pulmonary function testing	240
I.P.3. Perform patient screening using established protocols	140/240
I.P.4. Verify the rules of medication administration:
a. right patient	270
b. right medication	270
c. right dose	270
d. right route	270
e. right time	270
f. right documentation	270
I.P.5. Select proper sites for administering parenteral medication	270
I.P.6. Administer oral medications	270
I.P.7. Administer parenteral (excluding IV) medications	270
I.P.8. Instruct and prepare a patient for a procedure or a treatment	240
I.P.9. Assist provider with a patient exam	140
I.P.10. Perform a quality control measure	120
I.P.11. Obtain specimens and perform:
a. CLIA waived hematology test	120
b. CLIA waived chemistry test	220
c. CLIA waived urinalysis	220
d. CLIA waived immunology test	120
e. CLIA waived microbiology test	120
I.P.12. Produce up-to-date documentation of provider/professional level CPR	AHA CPR
I.P.13. Perform first aid procedures for:
a. bleeding	140/240 AHA CPR or KHP 190
b. diabetic coma or insulin shock	140/240 AHA CPR or KHP 190
c. fractures	140/240 AHA CPR or KHP 190
d. seizures	140/240 AHA CPR or KHP 190
e. shock	140/240 AHA CPR or KHP 190
f. syncope	140/240 AHA CPR or KHP 190
I.A.1. Incorporate critical thinking skills when performing patient assessment	140
I.A.2. Incorporate critical thinking skills when performing patient care	140

II. Applied Mathematics Competencies
II. Applied Mathematics	Course	Grade	Pass	Date	Inst.
II.P.1. Calculate proper dosages of medication for administration	270
II.P.2. Differentiate between normal and abnormal test results	120/140
II.P.3. Maintain lab test results using flow sheets	140
II.P.4. Document on a growth chart	240
II.A.1. Reassure a patient of the accuracy of the test results	120/140

III. Infection Control Competencies
III. Infection Control	Course	Grade	Pass	Date	Inst.
III.P.1. Participate in bloodborne pathogen training	140
III.P.2. Select appropriate barrier/personal protective equipment (PPE)	140
III.P.3. Perform handwashing	140
III.P.4. Prepare items for autoclaving	240
III.P.5. Perform sterilization procedures	240
III.P.6. Prepare a sterile field	240
III.P.7. Perform within a sterile field	240
III.P.8. Perform wound care	240
III.P.9. Perform dressing change	240
III.P.10. Demonstrate proper disposal of biohazardous material
a. sharps	120/220 140/240
b. regulated wastes	120/220 140/240
III.A.1. Recognize the implications for failure to comply with Center for Disease Control (CDC) regulations in healthcare settings	105

IV. Nutrition Competencies
IV. Nutrition	Course	Grade	Pass	Date	Inst.
IV.P.1. Instruct a patient according to patient’s special dietary needs	140
IV.A.1. Show awareness of patient’s concerns regarding a dietary change	140

V. Concepts of Effective Communication Competencies
V. Concepts of Effective Communication	Course	Grade	Pass	Date	Inst.
V.P.1. Use feedback techniques to obtain patient information including:
a. reflection	105
b. restatement	105
c. clarification	105
V.P.3. Use medical terminology correctly and pronounced accurately to communicate information to providers and patients	140
V.P.4. Coach patients regarding:
a. office policies	240
b. health maintenance	240
c. disease prevention	240
d. treatment plan	240
V.P.5. Coach patients appropriately considering:
a. cultural diversity	240
b. developmental life stage	240
c. communication barriers	240
V.P.6. Demonstrate professional telephone techniques	150
V.P.7. Document telephone messages accurately	150
V.P.8. Compose professional correspondence utilizing electronic technology	150
V.P.9. Develop a current list of community resources related to patients’ healthcare needs	105
V.P.10. Facilitate referrals to community resources in the role of a patient navigator	140/240
V.P.11. Report relevant information concisely and accurately	105
V.A.1. Demonstrate:
a. empathy	105
b. active listening	105
c. nonverbal communication	105
V.A.2. Demonstrate the principles of self-boundaries	105
V.A.3. Demonstrate respect for individual diversity including:
a. gender	105
b. race	105
c. religion	105
d. age	105
e. economic status	105
f. appearance	105
V.A.4. Explain to a patient the rationale for performance of a procedure	140/240

VI. Administrative Functions Competencies
VI. Administrative Functions	Course	Grade	Pass	Date	Inst.
VI.P.1. Manage appointment schedule using established priorities	150
VI.P.2. Schedule a patient procedure	150
VI.P.3. Create a patient’s medical record	150
VI.P.4. Organize a patient’s medical record	150
VI.P.5. File patient medical records	150
VI.P.6. Utilize an EMR	230
VI.P.7. Input patient data utilizing a practice management system	230
VI.P.8. Perform routine maintenance of administrative or clinical equipment	150
VI.P.9. Perform an inventory with documentation	150
VI.A.1. Display sensitivity when managing appointments	150

VII. Basic Practice Finances Competencies
VII. Basic Practice Finances	Course	Grade	Pass	Date	Inst.
VII.P.1. Perform accounts receivable procedures to patient accounts including posting:
a. charges	230/250
b. payments	230/250
c. adjustments	230/250
VII.P.2. Prepare a bank deposit	250
VII.P.3. Obtain accurate patient billing information	230
VII.P.4. Inform a patient of financial obligations for services rendered	250
VII.A.1. Demonstrate professionalism when discussing patient's billing record	250
VII.A.2. Display sensitivity when requesting payment for services rendered	250

VIII. Third Party Reimbursement Competencies
VIII. Third Party Reimbursement	Course	Grade	Pass	Date	Inst.
VIII.P.1. Interpret information on an insurance card	250
VIII.P.2. Verify eligibility for services including documentation	250
VIII.P.3. Obtain precertification or preauthorization including documentation	250
VIII.P.4. Complete an insurance claim form	230/250
VIII.A.1. Interact professionally with third party representatives	250
VIII.A.2. Display tactful behavior when communicating with medical providers regarding third party requirements	250
VIII.A.3. Show sensitivity when communicating with patients regarding third party requirements	250

IX. Procedural and Diagnostic Coding Competencies
IX. Procedural and Diagnostic Coding	Course	Grade	Pass	Date	Inst.
IX.P.1. Perform procedural coding	230/250
IX.P.2. Perform diagnostic coding	230/250
IX.P.3. Utilize medical necessity guidelines	230/250
IX.A.1. Utilize tactful communication skills with medical providers to ensure accurate code selection	250

X. Legal Implications Competencies
X. Legal Implications	Course	Grade	Pass	Date	Inst.
X.P.1. Locate a state’s legal scope of practice for medical assistants	105
X.P.2. Apply HIPAA rules in regard to:
a. privacy	150
b. release of information	150
X.P.3. Document patient care accurately in the medical record	150
X.P.4. Apply the Patient’s Bill of Rights as it relates to:
a. choice of treatment	105
b. consent for treatment	105
c. refusal of treatment	105
X.P.5. Perform compliance reporting based on public health statutes	105
X.P.6. Report an illegal activity in the healthcare setting following proper protocol	105
X.P.7. Complete an incident report related to an error in patient care	105
X.A.1. Demonstrate sensitivity to patient rights	105
X.A.2. Protect the integrity of the medical record	105

XI. Ethical Considerations Competencies
XI. Ethical Considerations	Course	Grade	Pass	Date	Inst.
XI.P.1. Develop a plan for separation of personal and professional ethics	105
XI.P.2. Demonstrate appropriate response(s) to ethical issues	105
XI.A.1. Recognize the impact personal ethics and morals have on the delivery of healthcare	105

XII. Protective Practices Competencies
XII. Protective Practices	Course	Grade	Pass	Date	Inst.
XII.P.1. Comply with:
a. safety signs	120/140
b. symbols	120/140
c. labels	120/140
XII.P.2. Demonstrate proper use of:
a. eyewash equipment	120/140
b. fire extinguishers	120/140
c. sharps disposal containers	120/140
XII.P.3. Use proper body mechanics	105
XII.P.5. Evaluate the work environment to identify unsafe working conditions	140
XII.A.1. Recognize the physical and emotional effects on persons involved in an emergency situation	140
XII.A.2. Demonstrate self-awareness in responding to an emergency situation	140

Education & Training

Master Competency Checklist

2015 MAERB Core Curriculum

Psychomotor & Affective Competencies

* Revised 8/20/2019