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Customized Business and Industry Training

We are your training provider!

We tailor all of our business and industry training to meet your needs. Our instructors have worked in industry so they have real world experience. Workforce Solutions is available 24/7 to provide classes at your location, at the Industrial Education Technology Building on Pennel Street or on the campus of Henderson Community College.

In addition, we have the ability to access the resources of the entire Kentucky Community and Technical College System (16 colleges throughout the state) to provide your business with experience and expertise much broader than any single community/technical college can offer. And at a cost you can afford.

A sampling of the classes we offer:

• Business Etiquette/Email Etiquette/Telephone Etiquette
• Coaching
• Communication Skills
• Computer Training (MS 2003 and 2007: Word, Excel, Power Point)
• Conflict Resolution
• Creative Problem Solving
• Cultural Diversity in the Workplace
• Customer Service Training
• Dealing with Difficult People (Co-workers, Customers, etc.)
• Diversity in the Workplace
• Documenting Discipline
• Frontline Leadership/Supervisory Training
• Lean Manufacturing/Lean for Medical
• Mining (Underground/Surface/Re-certification for both)
• Motivation
• Perfecting Performance Evaluations
• Spanish (Health Care, Banking, or customized to your industry)
• Statistical Process Control
• Stress Management
• Team Building
• Welding
• Winning at Work: How to be a Successful Employee
• Workplace Violence/Sexual Harassment (Awareness/Prevention)

We provide any type of training. If you have a training need and do not see a particular course listed, please send an email to Jo Ann Brock at or call us at 270-831-9658.

REFUND POLICY for Community Education and Workforce Development Courses:  Students who officially withdraw from non-credit courses three days prior to the first class session will receive a full refund.  A refund less 25% administrative charge will be granted with official withdrawal one to two days prior to the first class session.  No refund will be granted on or after the first class session unless approved by the program coordinator.

Official withdrawal from a non-credit course requires the student to notify the college's Community Education and Workforce Development Office regarding intention to withdraw.  The date on which notification of withdrawal is received in the Community Education and Workforce Development office will be used to determine eligibility for a refund.  Failure to attend class does not constitute official withdrawal.

Occasionally a college will offer customized, industry-specific and/or special programs for which no refund will be given.  Program offerings for which a different refund policy applies will indicate the specific refund policy in the announcements, pamphlets, and/or brochures that advertise the programs.  In the event that a course requires a textbook or materials, the student will be responsible for the entire cost of those materials unless the student contacts the Community Education and Workforce Development Office with intention to withdraw at least one week prior to the first class session.